Today was quite a quiet day at Good Looking Optics, because it was the optometrist's day off, which meant no sight tests. However, other important things still needed to be done, such as dealing with orders of contact lenses, pricing glasses, and informing customers that their glasses are ready for collection.
We also listened to an audio called '100 ways to motivate yourself' which had some weird strategies, such as..
"talk to yourself"
"drive a library"
and "get small"?
But it was still interesting to listen to
After lunch, we then got set a secret mission- to spy on other opticians, so basically market research.
I thought i made quite a good spy, as no one guessed i was from Good Looking Optics.
Here's a sneaky picture i took of the outside of one of the opticians we inspected..
From this, we realised that Good Looking Optics are BY FAR the most interesting and friendly opticians around, and has 10X better costumer service than anyone else. Specsavers didn't even come over to us.
Gordon Thomas Opticians, were very serious, and didnt have any music playing atall. The shop was so quiet. It wasn't very colourful either, and reminded me of a hospital more than an optician.
All in all, today taught me alot about how important being unique is, and that every little thing that happens in a shop, making a big impact on customers opinions.
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